Contact

We'd Love to Hear From You

Have a question about sizing, an order, or just want to say hello? We're here to help.

Email us at: info@vasanam.shop

We typically respond within 1–2 business days. For order-related queries, please include your order number so we can assist you faster.

Returns & Exchanges

We want you to love what you receive. While we currently do not offer direct refunds, we're happy to make it right in the following ways:

  • Size Exchange: If the fit isn't quite right, we'll exchange it for the correct size.
  • Store Credit: If an exchange isn't suitable, we'll issue store credit that you can use toward any future purchase.

To initiate an exchange or request store credit, please email us at info@vasanam.shop within 7 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags intact.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.